Glen Allen, Virginia – May 7, 2012 – Decisiv, Inc., the provider of a highly scalable data and communications platform that is utilized to manage the service and maintenance of complex commercial assets, today announced expanded use of the Decisiv Service Management Platform. Currently, the number of assets loaded onto the platform has risen to 225,000, along with 250 fleets and 800 service locations using the cloud-based technology. Decisiv is also actively pursuing the application of its technology in other markets where commercial assets are utilized and maintained.

“Use of the Decisiv platform in the North American trucking industry has led to a significant increase in asset utilization and cost reduction for our customers,” said Dick Hyatt, president of Decisiv. “The rapidly growing use by fleets and service locations is occurring across all networks and versions of our cloud-based solution. We are also extending the use of this technology, geographically across the Americas, and by expansion into adjacent vertical markets, which include buses, construction equipment, marine applications and stationary generators.”

Decisiv’s technology is designed to connect managers with internal and external service locations. The web-based portal reduces downtime for preventive maintenance and repairs by facilitating communication and simplifying data management within its advanced cloud-based architecture.

The unified in-context communications capability of the Decisiv Service Management Platform means operator, service location, mobile service and OEM call center personnel can all access and respond to the same information about a service event at the same time. The result is the ability to save hours per service event, getting equipment back in service faster, and an increase in business and customer satisfaction for service providers.

About Decisiv, Inc.
Founded in 2001 and based in Glen Allen, Virginia, Decisiv is revolutionizing the way North American Medium- and Heavy-Duty Transportation Fleets, Dealer and Service Locations and OE Truck and Component Manufacturers communicate. Developed in close partnership with many of North America’s top truck and component manufacturers and service networks, the Decisiv platform is currently in use by hundreds of fleets and service providers nationwide. For more information, visit www.decisiv.com or visit or blog www.decisivconnect.com

Glen Allen, Virginia – March 5, 2012 – Decisiv, Inc., the provider of an advanced web-based technology designed to connect fleet managers with internal and external service locations, today announced that Mack Trucks, Inc. and Volvo Truck Trucks North America are providing Decisiv-built service management platforms at no charge with all new truck purchases. At Mack Trucks, the game-changing fleet service management platform developed by Decisiv is called MVASIST. At Volvo Trucks, the ASIST platform is the cornerstone of the Volvo Trucks Support Services offering.

“The Decisiv service management platforms developed for Mack Trucks and Volvo Trucks allow fleets to improve communications, manage costs, reduce downtime and increase operating efficiency,” said Dick Hyatt, president of Decisiv. “Through an online portal, customers are able to communicate more effectively and efficiently with dealers, initiate repairs, access a complete service history, approve and monitor repair status and manage repair expenses. Working together in real time allows fleet managers, service providers and dealers to expedite repairs and maximize uptime.”

Decisiv’s innovative web-based service management tool is used by Mack and Volvo customers to communicate more effectively with dealers and service providers. Fleets can receive electronic estimates, approve repairs and issue purchase orders on the platform, regardless of the vehicle’s location. The online tool also allows the customer to monitor vehicle status online, communicate directly with the dealer and maintain an electronic folder of service activities. Consolidating all maintenance events and communication in one tool also eliminates invoice and repair surprises.

Mack and Volvo service providers use the MVASIST and ASIST platforms to provide consistent, complete, professional estimates. The system also delivers fleet and vehicle-specific information, including a customer profile and warranty coverage. The Decisiv-built solutions allow for proactive planning and scheduling of routine inspections and service. One Mack customer, for example, has customized the MVASIST service platform to automatically recommend an inspection of tires, lights and safety equipment whenever one of its tractors is at a dealer for service work.

The Volvo Trucks ASIST platform is part of a newly announced bundle of truck support services that includes Volvo Action Service 24/7 roadside assistance. Customers can initiate a repair event online and communicate with the dealer and Volvo Action Service using the real-time fleet service management platform.

“We are excited to offer MVASIST at no cost to our customers who purchase a new Mack truck,” said John Walsh, Mack vice president, marketing. “This offer is evidence of our commitment to providing customers with the tools they need to more efficiently and effectively do their job.”

Volvo Trucks Support Services is designed to simplify ownership and improve efficiency and flexibility. “Bundling can help protect assets, improve operational efficiency, offer a ‘one-stop shop’ for service and parts information and provide the fleet options to manage costs,” said David Pardue, Volvo Trucks vice president, aftermarket solutions. “Volvo Trucks Support Services provides all of these advantages while simplifying truck operation and maintenance.”

Mack Trucks, Inc. and Volvo Trucks North America are part of the Volvo Group, one of the world’s leading manufacturers of trucks, buses and construction equipment, drive systems for marine and industrial applications, aerospace components and services, and is one of the world’s leading producers of heavy-diesel engines (9-16 liter). The Group also provides complete solutions for financing and service. The Volvo Group, which employs nearly 118,000 people, has production facilities in 19 countries and sells their products in more than 180 markets. Volvo Group sales for 2011 amounted to $47.8 billion. The Volvo Group is a publicly-held company headquartered in Gothenburg, Sweden. Volvo Shares are listed on Nasdaq OMX Nordic Exchange and are traded OTC in the U.S. For more information about MVASIST AND ASIST, visit www.macktrucks.com and www.volvotrucks.us.com.

About Decisiv, Inc.
Founded in 2001 and based in Glen Allen, Virginia, Decisiv is revolutionizing the way North American Medium- and Heavy-Duty Transportation Fleets, Dealer and Service Locations and OE Truck and Component Manufacturers communicate. The Decisiv Service Management platform is designed to dramatically increase the efficiency of the service initiation and fulfillment process by enabling more effective methods of communication and pulling together historically separate silos of information and placing them within a single web portal. Developed in close partnership with many of North America’s top truck and component manufacturers and service networks, the Decisiv platform is currently in use by hundreds of fleets nationwide and at service providers including Volvo Trucks North America and Mack Trucks dealers, the WheelTime Network of Detroit Diesel-Allison distributors, Prevost repair facilities and Freightliner locations.

For more information, visit www.decisiv.com or visit our blog www.decisivconnect.com.

Decisiv, Inc.
4480 Cox Road, Suite 260, Glen Allen, VA 23060
804-762-4153 x310
info@decisiv.com

Glen Allen, Virginia/Tampa, Florida – February 20, 2012 – Decisiv, Inc., the provider of an advanced web-based technology designed to connect fleet managers with internal and external service locations, today announced at the Technology & Maintenance Council 2012 Annual Meeting & Exhibition a new, Service Index for fleet users of the Decisiv Service Management Platform. Developed by Decisiv’s Consulting and Business Intelligence Group, the Service Index tracks downtime for equipment, enabling trucking operations to benchmark operations and make more informed and effective decisions to enhance equipment utilization and lower costs.

“Fleets continue to experience an exponential increase in maintenance costs,” said Dick Hyatt, president of Decisiv. “The new Decisiv Service Index can drill down into data on service networks and practices. It can define, anticipate, track and assess sources of downtime, and foster communication that leads to proactive solutions. The index can help determine why costs are high or productivity and utilization are low, compare a fleet’s maintenance programs to others in the industry, and reinforce the value of high performing equipment and service providers.”

The Decisiv Service Index incorporates a Downtime Clock that codes each service event by electronically time stamping the process and tracking the progress of outside vendors and internal shops handling planned or unplanned maintenance, and all types of repairs. This information can be used to develop an objective scale that tracks downtime and compares the performance of service vendors and locations, in-house shops, technicians, and vehicles by OEM, group or type, and system and component specifications.

“The Decisiv Service Index leads to more effective management of service and repair events by addressing the impact of downtime on maintenance and operating costs, equipment decisions, and driver retention and customer satisfaction,” said Jack Porter, senior consultant at Decisiv. “Our Consulting and Business Intelligence Group, which works closely with our fleet customers, developed the index by working with data in the Decisiv Service Management Platform. As a result, the Service Index uses timely and valuable information to provide a means of evaluating maintenance programs and practices, and addressing operational methods and business solution needs.”

About Decisiv, Inc.
Founded in 2001 and based in Glen Allen, Virginia, Decisiv is revolutionizing the way North American Medium- and Heavy-Duty Transportation Fleets, Dealer and Service Locations and OE Truck and Component Manufacturers communicate. The Decisiv Service Management platform is designed to dramatically increase the efficiency of the service initiation and fulfillment process by enabling more effective methods of communication and pulling together historically separate silos of information and placing them within a single web portal. Developed in close partnership with many of North America’s top truck and component manufacturers and service networks, the Decisiv platform is currently in use by hundreds of fleets nationwide and at service providers including Volvo Trucks North America and Mack Trucks dealers, the WheelTime Network of Detroit Diesel-Allison distributors, Prevost repair facilities and Freightliner locations.

For more information, visit www.decisiv.com or visit our blog www.decisivconnect.com.

Decisiv, Inc.
4480 Cox Road, Suite 260, Glen Allen, VA 23060
804-762-4153 x310
info@decisiv.com

Glen Allen, Virginia – January 3, 2012 – Decisiv, Inc., the provider of an advanced web-based technology designed to connect fleet managers with internal and external service locations, today announced that the total number of service events handled on the Decisiv Service Management Platform since the beginning of 2010 now exceeds 630,000 cases.

“The rapidly growing use of the Decisiv Service Management Platform by fleets and service locations is occurring across all networks and versions of our cloud based solution,” said Dick Hyatt, president of Decisiv. “With the platform, users, including fleet, service location, mobile service and OEM call center personnel, can all share information and effectively communicate throughout a service event, all within a single web portal. The result is the ability to save hours per service event, getting trucks back on the road faster for fleets, and an increase in business and customer satisfaction for service providers.”

The volume of service business handled on the Decisiv platform in the past two years topped 630,000 cases one week before the end of 2011. In 2010, platform users recorded over 275,000 service events. Continued growth in fleet usage has brought the number of assets loaded onto the platform to more than 150,000. Decisiv now has over 175 fleets and 500 service locations on the platform.

The Decisiv Service Management Platform was developed in close partnership with many of North America’s top truck and component manufacturers and service networks, and Decisiv has continually added new features to all versions of the solution. The platform is currently in use as MVASIST at Volvo Trucks North America and Mack Trucks dealers, as the WheelTime Customer Service Platform (WCSP) at WheelTime Network Detroit Diesel-Allison distributors, as Prevost.ASIST at Prevost repair facilities and as the Decisiv Service Management Platform at Freightliner dealers and other service locations.

About Decisiv, Inc.
The Decisiv Service Management Platform is revolutionizing the way North American Medium- and Heavy-Duty Transportation Fleets, Dealer and Service Locations and OE Truck and Component Manufacturers communicate. Founded in 2001 and based in Glen Allen, Virginia, the Decisiv platform is designed to dramatically increase the efficiency of the service initiation and fulfillment process by pulling together historically separate silos of information and placing them within a single web portal. Developed in close partnership with many of North America’s top truck and component manufacturers and service networks, the Decisiv platform is currently in use by hundreds of fleets and service providers nationwide. For more information, visit www.decisiv.com or learn more about Decisiv at www.decisivconnect.com.

Glen Allen, Virginia – January 3, 2012 – Decisiv, Inc., the provider of an advanced web-based technology designed to connect fleet managers with internal and external service locations, today announced that the total number of service events handled on the Decisiv Service Management Platform since the beginning of 2010 now exceeds 630,000 cases.

“The rapidly growing use of the Decisiv Service Management Platform by fleets and service locations is occurring across all networks and versions of our cloud based solution,” said Dick Hyatt, president of Decisiv. “With the platform, users, including fleet, service location, mobile service and OEM call center personnel, can all share information and effectively communicate throughout a service event, all within a single web portal. The result is the ability to save hours per service event, getting trucks back on the road faster for fleets, and an increase in business and customer satisfaction for service providers.”

The volume of service business handled on the Decisiv platform in the past two years topped 630,000 cases one week before the end of 2011. In 2010, platform users recorded over 275,000 service events. Continued growth in fleet usage has brought the number of assets loaded onto the platform to more than 150,000. Decisiv now has over 175 fleets and 500 service locations on the platform.

The Decisiv Service Management Platform was developed in close partnership with many of North America’s top truck and component manufacturers and service networks, and Decisiv has continually added new features to all versions of the solution. The platform is currently in use as MVASIST at Volvo Trucks North America and Mack Trucks dealers, as the WheelTime Customer Service Platform (WCSP) at WheelTime Network Detroit Diesel-Allison distributors, as Prevost.ASIST at Prevost repair facilities and as the Decisiv Service Management Platform at Freightliner dealers and other service locations.

About Decisiv, Inc.
The Decisiv Service Management Platform is revolutionizing the way North American Medium- and Heavy-Duty Transportation Fleets, Dealer and Service Locations and OE Truck and Component Manufacturers communicate. Founded in 2001 and based in Glen Allen, Virginia, the Decisiv platform is designed to dramatically increase the efficiency of the service initiation and fulfillment process by pulling together historically separate silos of information and placing them within a single web portal. Developed in close partnership with many of North America’s top truck and component manufacturers and service networks, the Decisiv platform is currently in use by hundreds of fleets and service providers nationwide. For more information, visit www.decisiv.com or learn more about Decisiv at www.decisivconnect.com.

Glen Allen, Virginia – November 28, 2011 – Decisiv, Inc., the provider of an advanced web-based technology designed to connect fleet managers with internal and external service locations, today announced that continued growth in fleet usage of the Decisiv Service Management Platform has brought the number of assets loaded onto the platform to 150,000. Currently, Decisiv has 175 fleets and more than 500 service locations on the platform. Growing demand has also enabled the company to expand its staff.

“The unified in-context communications capability of the Decisiv Service Management Platform means fleet, service location, mobile service and OEM call center personnel can all access and respond to the same information about a service event at the same time,” said Dick Hyatt, president of Decisiv. “The open, flexible nature of the platform is providing a solution for hundreds of fleets and resulting in a steady and rapidly growing number of assets being added to the platform on a regular basis.”

To meet the needs of its growing customer base, Decisiv has added to its development and support staffs. In addition, Jack Phelps has become the newest member of the company’s Fleet Business Development team and is now serving as Central Region Territory Manager.

Phelps was most recently the Director of Service Parts Operations for Autocar, a manufacturer of Class 8, severe service, low cab forward truck chassis. Previously he was Director of Fixed Operations at Pozzo Truck Center in Gary, Indiana, a Mack, Volvo, and Mitsubishi truck dealer where he was responsible for all parts and service operations. Earlier in his career Phelps held management roles at Transcom USA, a 100 location, heavy-duty aftermarket truck and trailer parts distributor and repair service provider, and he successfully built and ran Phelps Holding Company, a parts distribution, manufacturing, rebuilding and repair service organization with 11 locations in Indiana, Michigan, and Ohio.

On an industry level, Phelps has been a member of the Board of Directors and served as president of the Council of Fleet Specialists (CFS) and the Service Specialists Association (SSA). He also served as a board member of the Heavy Duty Distributors Association (HDDA) and the Automotive Parts Rebuilders Association (APRA).

“I had early experience with the Decisiv platform at a truck dealership and knew it was a valuable tool for fleets and service locations,” Phelps said. “With the evolution of the platform into a comprehensive management and communications solution, the platform has become a true game changing technology. When I decided to use my experience to help develop and grow a company that helps fleets and service locations, Decisiv topped my list.”

About Decisiv, Inc.

The Decisiv Service Management Platform is revolutionizing the way North American Medium- and Heavy-Duty Transportation Fleets, Dealer and Service Locations and OE Truck and Component Manufacturers communicate. Founded in 2001 and based in Glen Allen, Virginia, the Decisiv platform is designed to dramatically increase the efficiency of the service initiation and fulfillment process by pulling together historically separate silos of information and placing them within a single web portal. Developed in close partnership with many of North America’s top truck and component manufacturers and service networks, the Decisiv platform is currently in use by hundreds of fleets and service providers nationwide. For more information, visit www.decisiv.com.

With a software platform implemented by more than 500 service locations and in excess of 125 fleets representing 150,000+ trucks, Decisiv has built a powerful online network that has lead to improved vehicle uptime, lower operating costs and enhanced business processes in the medium and heavy duty commercial trucking space.

For Decisiv, Strategic will develop and execute a content marketing and social media communications program designed to accelerate the adoption of the Decisiv platform. The strategy implemented by Strategic is designed to raise awareness of Decisiv’s unique competencies and position them as the leader in cloud based solutions for commercial trucking companies.

“Decisiv has made critical business decisions that have led to innovative ways to communicate with customers and exchange valuable insight, “ said Dick Hyatt, CEO of Decisiv. “We’re looking to fundamentally change the trucking industry through the proven ROI of our platform. Strategic’s broad social media experience and b2b market knowledge will help Decisiv bring order to the chaos in the trucking world.”

Strategic is well qualified to work with Decisiv to establish them as the industry’s standard for a more efficient management of service events. The agency has an extensive record helping some of the world’s largest and fastest growing organizations establish an online presence to cultivate relationships with industry influencers, professional associations and conference organizers.

”Decisiv has a powerful story to tell, and we’re excited to help them change the trucking industry in North America,” said Christopher Parente, Managing Director and Partner at Strategic. “The Decisiv platform brings an unprecedented level of information aggregation and service event transparency to the trucking industry, saving fleet operators time and money.”

About Decisiv, Inc.
The Decisiv Service Management Platform is revolutionizing the way North American Medium- and Heavy-Duty Transportation Fleets, Dealer and Service Locations and OE Truck and Component Manufacturers communicate. Founded in 2001 and based in Glen Allen, Virginia, the Decisiv platform is designed to dramatically increase the efficiency of the service initiation and fulfillment process by pulling together historically separate silos of information and placing them within a single web portal. Developed in close partnership with many of North America’s top truck and component manufacturers and service networks, the Decisiv platform is currently in use by hundreds of fleets and service providers nationwide. For more information, visit www.decisiv.com.

About Strategic Communications Group
Strategic Communications Group, Inc. (Strategic) is the only social media marketing consultancy of its size with an extensive track record helping the world’s largest and fastest growing technology, software, telecommunications and healthcare organizations achieve measurable return from participation in social networks and online communities. The agency’s client roster includes respected brands like British Telecom (BT), Cisco Systems, Computer Sciences Corporation, EMC, Microsoft, Monster, NeuStar, Pitney Bowes, Polycom, among others.

What differentiates Strategic is its sales-oriented approach to social media engagement, and proven ability to leverage all of its industry connections and market relationships to identify sales, partnership, employee recruitment and financial/M&A opportunities for its clients. For more information about the agency, visit http://www.gotostrategic.com.

Glen Allen, Virginia – September 23, 2011 – Decisiv, Inc., the provider of an advanced web-based technology designed to connect fleet managers with internal and external service locations, has introduced the Decisiv Service Management Scorecard. Designed for service location and fleet users of the Decisiv Service Management Platform (DSMP), the scorecard is a highly effective tool for managing the performance of service personnel.

“The Decisiv Service Management Scorecard focuses on the people involved in the service management process, including service advisors and managers, shop foremen and breakdown managers,” said Pete Russo, vice president, Professional Services and Customer Support at Decisiv. “The scorecard helps improve performance by providing objective measures of key indicators directly related to customer satisfaction. This tool is already proving very valuable to fleets and service locations across the numerous networks that use the DSMP.”

Decisiv’s Service Management Scorecard measures performance in four areas:

• Communication – Are fleet and service location personnel communicating via the DSMP about service events?
• Use of eFolder – Are fleet and service location personnel attaching all documentation about a service event, making it visible in the DSMP?
• Fleet Requests – Are fleet and service location personnel sending service requests to service locations, and are service locations accepting these service requests via the DSMP?
• Responsiveness – Are fleet and service location personnel responding to requests in the DSMP?

The Decisiv Service Management Scorecard provides measures on a monthly basis (as a percentage of the total number of service events) at multiple levels. For fleets, performance is measured by terminal or sub-fleet, by person, such as terminal managers, fleet managers or breakdown managers, or by internal and external service location. For service locations, the scorecard measures the performance of a service network, dealer or distributor group, or individual service location, by person or shift, such as service managers, service advisors, shop foremen, day shift, night shift, or by fleet customer. Benchmarking data can also be provided for a specific group, against best-in-class peers, or compared to a national or group average.

Decisiv also offers a range of consulting, training and support services to fleets and service providers interested in rapid improvement of their performance scores.

About Decisiv, Inc.

The Decisiv Service Management Platform is revolutionizing the way North American Medium- and Heavy-Duty Transportation Fleets, Dealer and Service Locations and OE Truck and Component Manufacturers communicate. Founded in 2001 and based in Glen Allen, Virginia, the Decisiv platform is designed to dramatically increase the efficiency of the service initiation and fulfillment process by pulling together historically separate silos of information and placing them within a single web portal. Developed in close partnership with many of North America’s top truck and component manufacturers and service networks, the Decisiv platform is currently in use by hundreds of fleets and service providers nationwide. For more information, visit www.decisiv.com.

Media Contact:

Susan Fall

LaunchIt Public Relations

858-490-1050

susan@launchitpr.com

Glen Allen, Virginia – June 03, 2011 – Decisiv, Inc., the provider of an advanced web-based technology designed to connect fleet managers with internal and external service locations, today announced the addition of several new business systems to its growing list of integrated solutions partners. The ongoing effort to provide seamless data access on the Decisiv Service Management Platform (DSMP) is enhancing accuracy and streamlining business processes for hundreds of service locations and fleets.

The Decisiv Service Management Platform is now integrated with a growing list of new business systems, including Oracle’s JD Edwards EnterpriseOne integrated applications suite of enterprise resource planning software, Infor ERP SX.enterprise business and management software, Integrated Corporate Solutions (ICS) data collection solutions for dealer locations, Procede’s Excede DMS Dealer Management System, SAP’s service, parts, warranty and enterprise management solution, the Serti SDS Dealership Management System as well as custom business systems built on Microsoft and other enterprise platforms.

“Decisiv continues to broaden the scope and breadth of the DSMP by enabling new integrations with business system providers,” said Dick Hyatt, president of Decisiv. “These integrations enable service locations to efficiently and accurately access customer information, customer specific part pricing and part availability and synchronize estimate and repair orders between Decisiv’s DSMP and business system providers. The integrated solutions enable service locations using our DSMP to consolidate and aggregate critical data at the point of service.”

Existing Business System integrations include ADP Dealer Services, a division of Automatic Data Processing, Inc., Dealer Solutions International (DSI) parts, service, accounting and leasing business system software, and Karmak software solutions for business management in the heavy-duty truck industry.

To help guide its integration partners, Decisiv continues to add to its specifications for accessing and receiving real time in-context information. Decisiv shares this guide with its ecosystem partners and works with them to extend and modify, test and deploy points of integration. Current Decisiv partners include Vehicle Manufacturers, Component Manufacturers, Service Networks, and Business System and Maintenance Software and Technology providers.

“Decisiv’s DSMP simplifies the service management process with in-context information,” Hyatt stated. “Service locations and fleets are inundated with information from multiple portals and information sources. By partnering with a broad and growing ecosystem of partners and seamlessly integrating with business systems, Decisiv has streamlined this process and is enabling its customers to share information and communicate more effectively throughout a service event.”

About Decisiv, Inc.
The Decisiv Service Management Platform is revolutionizing the way North American Medium- and Heavy-Duty Transportation Fleets, Dealer and Service Locations and OE Truck and Component Manufacturers communicate. Founded in 2001 and based in Glen Allen, Virginia, the Decisiv platform is designed to dramatically increase the efficiency of the service initiation and fulfillment process by pulling together historically separate silos of information and placing them within a single web portal. Developed in close partnership with many of North America’s top truck and component manufacturers and service networks, the Decisiv platform is currently in use by hundreds of fleets and service providers nationwide. For more information, visit www.decisiv.com.

Media Contact:
Susan Fall
LaunchIt Public Relations
858-490-1050
susan@launchitpr.com

Glen Allen, Virginia – May 18, 2011– Decisiv, Inc., the provider of an advanced technology that connects fleet managers with internal and external service locations, today announced that it has expanded the capabilities of the Decisiv Service Management Platform (DSMP) to more readily integrate telematics devices and a growing and broad scope of applications from third party developers.

“Service locations and fleet managers are inundated with information from multiple portals, web sites and information sources,” said Dick Hyatt, president of Decisiv. “With today’s solutions, silos of data and systems are now web-based. The technology may be different but the result is the same. By partnering with a broad and growing ecosystem of partners, and by seamlessly integrating with third party and OEM applications, including accessing real time information from telematics devices, Decisiv’s DSMP provides an in-context service initiation and management solution that greatly simplifies the service management process.”

Decisiv has enabled DSMP to provide real-time alerts and information from telematics devices. Included are location, mileage, engine hours, fault code and other relevant data, which is then used in the platform to open service events and initiate requests to service locations. In addition, telematics driven in-context information is used to trigger repair and maintenance operations, and to populate the platform’s date/time stamped electronic folder with fault codes and vehicle information so it can be attached to a service event. The Decisiv DSMP electronic folder also includes alerts and responses, photos and documents, estimates and invoices, and the results of truck, tractor and trailer inspections.

For application providers, Decisiv has developed integration guidelines to exchange real time information to and from third party and OEM systems, including warranty information, recalls and service bulletins, as well as access to parts catalogs. Decisiv has also defined integration points to support payment processing and accounting systems.

Decisiv continues to add to its specifications for accessing and receiving information from telematics devices, third party and OEM applications, and works with its partners to test and deploy points of integration so DSMP users can benefit from seamless integration with those applications.

Decisiv’s cloud based service management platform, unified communications capabilities and extensive ecosystem of integration partners is redefining the way service is managed to the benefit of its partners and fleet customers.

About Decisiv, Inc.
The Decisiv Service Management Platform is revolutionizing the way North American Medium- and Heavy-Duty Transportation Fleets, Dealer and Service Locations and OE Truck and Component Manufacturers communicate. Founded in 2001 and based in Glen Allen, Virginia, the Decisiv platform is designed to dramatically increase the efficiency of the service initiation and fulfillment process by pulling together historically separate silos of information and placing them within a single web portal. Developed in close partnership with many of North America’s top truck and component manufacturers and service networks, the Decisiv platform is currently in use by hundreds of fleets and service providers across North America. For more information, visit www.decisiv.com.

Media Contact:
Susan Fall
LaunchIt Public Relations
858-490-1050
susan@launchitpr.com