Decisiv Integrates with Top Dealer Business Systems
Internet-based Decisiv Service Management Platform integration with business systems enhances the accuracy of business processes for a growing number of dealer locations
Glen Allen, Virginia – April 13, 2010 – Decisiv, Inc., the provider of an advanced web-based technology designed to connect fleet managers with internal and external service locations, today announced integrations with several leading dealer business systems. The integrated solutions enable the growing number of dealer service locations using the Decisiv Service Management Platform (DSMP) to enhance accuracy and streamline business processes by eliminating the need for redundant data entry.
“Dealer service locations are using the Decisiv Service Management Platform web portal to share information and more effectively communicate with customers throughout a service event,” said Dick Hyatt, president of Decisiv. “The integrations we’ve enabled with ADP Dealer Services, Dealer Solutions International (DSI), Karmak and others retrieve customer and vehicle information from dealer business systems and quickly and seamlessly import it to estimates in the DSMP. Additionally, service event information from the Decisiv platform is exported to repair orders in the dealer business systems. This eliminates duplicate data entry steps, improves efficiency and productivity, and helps assure accuracy.”
The open, flexible nature of the Decisiv Service Management Platform provides solutions for fleets of all types and sizes, as well as truck and component manufacturers, dealers and service locations throughout North America. Integration with dealer business systems is available on all Decisiv OE platforms. Dealer business system integration partners include:
- ADP Dealer Services, a division of Automatic Data Processing, Inc. that offers integrated technology solutions to truck dealers throughout North America.
- Karmak, a provider of software solutions for business management that specializes in the heavy-duty truck and equipment industry.
- Dealer Solutions, a provider of business system software for the truck and trailer industry that includes parts, service, accounting and leasing modules.
The Decisiv Service Management Platform was developed in close partnership with many of North America’s top truck and component manufacturers and service networks. It is currently in use by hundreds of fleets and service providers nationwide, revolutionizing customer relationships under the brand names Diamond Estimating System and ServicePartner at International dealerships, MVASIST at Volvo Trucks North America and Mack Trucks dealers, DSMP at Freightliner and Detroit Diesel Allison (DDA) service locations, QuoteIt at W.W. Williams service locations and Prevost.ASIST at Prevost repair facilities.
About Decisiv, Inc.
The Decisiv Service Management Platform is revolutionizing the way North American Medium- and Heavy-Duty Trucks are serviced and maintained, and benefiting Transportation Fleets, Dealer and Service Locations and OE Truck and Component Manufacturers. Founded in 2001 and based in Glen Allen, Virginia, Decisiv designed its platform to dramatically increase the efficiency of the service initiation and fulfillment process. Decisiv pulls together historically separate silos of information through its use of advanced technology and unparalleled access to critical service information from source providers. The platform leads to improved vehicle uptime, lower operating costs, and enhanced business processes and customer satisfaction. For more information, visit www.decisiv.com .
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Susan Fall
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