Hill Brothers Transportation Adopts MVASIST by Decisiv, Inc.
Volvo Trucks North America’s service management platform built by Decisiv is providing enhanced communication, reducing downtime and lowering costs
Glen Allen, Virginia – August 19, 2010 – Decisiv, Inc., the provider of an advanced web-based technology designed to connect fleet managers with internal and external service locations, today announced that Hill Brothers Transportation has adopted MVASIST, the service management platform in use at Volvo Trucks North America dealer locations. The cloud-based computing technology provides Hill Brothers with a web-based communications portal for capturing valuable information on repairs and service throughout its network of Volvo Trucks dealers.
Based in Omaha, Nebraska, Hill Brothers Transportation is a dry and refrigerated carrier providing long haul, regional and dedicated transportation services. Founded in 1986, the company operates terminals in Omaha and Kansas City, Missouri and drop yards in Chicago, Dallas and Denver, serving customers with 340 tractors and 1,000 trailers.
“We began using the MVASIST platform to improve the consistency and timeliness of repairs we have done at dealer service locations,” said Andy Gomel, breakdown manager at Hill Brothers. “About 30 to 40 percent of our maintenance and half of our repairs are handled by Volvo Trucks dealers. While we were skeptical at first, we’ve been impressed with the communication capability of the Decisiv platform. It helps set and manage expectations so service and repairs are completed in a timely manner, reducing downtime, lowering costs and helping us achieve our on-time service promise.”
With MVASIST, Hill Brothers communicates with dealers, even before a vehicle arrives at a service location. With access to an electronic folder of vehicle information, service facilities can view a fleet’s or individual vehicle’s preferred maintenance and repair procedures, warranty coverage, parts pricing programs and more. The platform also becomes the main conduit for information about the status of a repair, streamlining communication for both parties.
“Decisiv developed MVASIST in partnership with Volvo Trucks North America to provide fleets with a more effective and consistent method of communication with service providers,” said Derek Messulam, senior vice president of Decisiv. “For Hill Brothers and a growing number of other fleets, the platform is helping ensure that repairs are handled accurately and in a timely manner, getting trucks back on the road faster.”
About Decisiv, Inc.
The Decisiv Service Management Platform is revolutionizing the way North American Medium- and Heavy-Duty Trucks are serviced and maintained, and benefiting Transportation Fleets, Dealer and Service Locations and OE Truck and Component Manufacturers. Founded in 2001 and based in Glen Allen, Virginia, Decisiv designed its platform to dramatically increase the efficiency of the service initiation and fulfillment process. Decisiv pulls together historically separate silos of information through its use of advanced technology and unparalleled access to critical service information from source providers. The platform leads to improved vehicle uptime, lower operating costs, and enhanced business processes and customer satisfaction. For more information, visit www.decisiv.com .
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Susan Fall
858-490-1050
susan@launchitpr.com

