Media Coverage

	June 30, 2011 Fleet Equipment All the advantages A management program that is proving central to the success of the KAG maintenance operation is MVASIST. “We’ve been working with MVASIST since it was in the early development stages by Decisiv,” Molder states. “The platform streamlines communications and the service write-up process for us, which leads to accuracy, consistent pricing and fewer misunderstandings. “Perhaps most importantly,” Molder continues, “MVASIST reduces delays and leads to faster turnaround time when one of our trucks is in a dealer’s shop. Handling a request for service through this program gives us full visibility before any work is done, so any potential issues about service, warranty or policy can be addressed ahead of time.” Click here to open web page
	June 28, 2011 Transport Topics Online Opinion: Why Trucking Should Adopt Social Media Today, trucking industry businesses are learning how to connect in this new world of ongoing communication and networking. Those businesses understand that social media channels are shaping the way we do business, and their effective use can bring about a competitive advantage, with adoption ensuring not only survival but also success in an increasingly competitive global marketplace. Click here to view the PDF
	June 2, 2011 CCJ Decisiv adds new business systems to Service Management Platform The Decisiv Service Management Platform now is integrated with a growing list of service location business systems, including Oracle’s JD Edwards EnterpriseOne, Infor ERP SX. (Trend), Integrated Corporate Solutions (ICS), Procede’s Excede, Serti’s SDS and SAP’s service, parts, warranty and enterprise management solution, as well as custom business systems built on Microsoft and other enterprise platforms. Click here to open web page.
	May 20, 2011 Fleet Owner Decisiv tapping into third-party devices Decisiv is making it easier to integrate its fleet management products with third-party developers by expanding the capabilities of its Decisiv Service Management Platform (DSMP). The platform will now more readily accept telematics devices and other applications from third-parties. Click here to open web page
	April 12, 2011 Fleet Maintenance Is the maintenance manager’s position going away? When it comes to vehicle service and repair, the most important things to vehicle owners and operators are uptime, consistent service processes, and well-defined and agreed to costs prior to the repair beginning, he told me. What they are getting is an unpredictable service process; inconsistent costs for labor time, parts pricing, repairs, etc.; and excessive downtime. Click here to open web page
	April, 2011 Fleet Equipment Meeting Objectives “All communication between Mack shops and our shop occurs through MVASIST,” according to Gary Newman, director of maintenance, “with MVASIST … Builders Transport expedites repairs and maximizes uptime.” Click here to Download the PDF
	January 6, 2011 TruckingInfo Technology in the Next Decade: Safety and Productivity to Drive Advancements At its core, information technology is about managing data: the schedules, locations, miles, hours, fuel prices, rates, lanes, speeds, bills, invoices, settlements, etc., that trucking companies compile every day… Click here to open web page.
	September 10, 2010 CCJ Volvo connects service technology, roadside assistance network Volvo Trucks North America says it has improved fleet service management by connecting MVASIST service technology with Volvo Action Service…. Click here to open web page.
	September 07, 2010 CCJ Mack MVASIST, OneCall Complete Care integrated Mack Trucks Inc. says coordinating fleet repairs and maintenance just got even easier, thanks to a new capability integrated into its MVASIST, a Web-based system that lets fleet managers, service providers and now the Mack OneCall Complete Care customer support network work together – in real time…. Click here to open web page.
	August 20, 2010 Fleet Owner Magazine Contract maintenance in the cloud Relying heavily on Volvo Trucks dealers for maintenance and repairs, Hill Brothers Transportation has adopted a web-based platform that allows it to quickly share information with the dealers and to centrally manage its contract maintenance… Click here to open web page.
	August 17, 2010 Heavy Duty Aftermarket Journal [WW Williams] uses Decisiv’s Web-based system for creating service estimates quickly and accurately. Through the online system, both the repair facility and the customer can access the entire repair process and see the threaded dialogue between both parties… “We have promised to fix vehicles right the first time, keep [customers] informed every step of the way and ensure their vehicles are back on the road quickly,” says Wally Williams, operations analyst. This technology has helped W.W. Williams accomplish that. Click here to open web page
	July 01, 2010 CCJ Who’s under your hoods? When it comes to maintenance, outsourcing and doing it yourself both have benefits and drawbacks… Click here to open web page.
	Febuary 10, 2010 Fleet Owner Magazine Mack and Volvo show off MVASIST Mack Trucks and Volvo Trucks North America officially rolled out their Internet-based Mack/Volvo Automated Service Initiation System (MVASIST) at this week’s annual meeting of the Technology & Maintenance Council in Tampa. The system is designed to streamline the service write-up process between the dealer, the fleet customer and the respective OEM…. Click here to open web page.
	December 11, 2009 Fleet Owner Magazine Online service system connects fleets to Mack & Volvo dealers Sister OEMs Volvo Trucks North America and Mack Trucks Inc. plan to make the Internet-based Mack and Volvo Automated Service Initiation System (MVASIST) mandatory technology for its national network of 390 jointly branded full-line dealers by the end of next year… Click here to open web page.
	August, 2009 Transport Technology Today Internet Solutions From the front office to the shop – and even onboard vehicles – the Internet is playing a growing role in trucking operations. Web-based platforms for operations, service and parts, fuel purchasing and many other business processes are enabling new levels of efficiency and productivity by saving time, lowering costs and improving communication…. Click here to Download the PDF.
	June, 2009 CCJ DIGGING INTO ECMs. How should fleets deal with a flood of information from their trucks? Technicians at Penske Truck Leasing diagnose, repair and monitor vehicle performance across a large and diverse fleet… Click here to open web page.
	March 30, 2009 Transport Topics Online Technology Aids Fleet, Dealer Service Relations For as long as there has been a trucking industry, fleet equipment and maintenance executives have complained that dealer service operations bills are too high and fail to provide accurate and timely estimates and vehicle repairs… Click here to open web page.
	March 1, 2009 Fleet Owner Magazine Rethinking the shop Of course, there’s more to running a shop than mastering the basics. Once those are nailed down is when all the bells and whistles – be they computerized tools or advanced equipment – can best be addressed for maximum impact… Click here to open web page.
	March, 2009 Successful Dealer Magazine Putting Service Department Metrics to Work Measurements don’t lie, but they can be misleading. Knowing what to measure is the first step, but knowing what to do with all those numbers delivers positive changes you not only can measure, but also feel… Click here to open web page.
	January, 2009 Fleet Equipment Pride Through Performance Henderson Trucking is ensuring efficient customer service and living up to its motto by working with suppliers and by using new service management technology to effectively handle on-road repairs… Click here to Download the PDF.
	August, 2008 Transport Technology Today Internet Solutions Designed to enable more informed and timely decisions critical to maintaining commercial vehicles, an advanced web-based technology is benefiting distributors and manufacturers, and their fleet customers… Click here to Download the PDF.
	July, 2008 Transport Technology Today Investing in Technology The challenges for trucking operations have never been greater – a general economic slowdown means depressed freight volumes means depressed freight volumes and consequently lower revenues… Click here to Download the PDF.
	March, 2008 Fleet Owner Magazine Partnering for Parts Trucking suppliers from OEMs down the line to component and subsystem suppliers are always hot to serve the lucrative aftermarket for truck parts and services… Click here to open web page.