Service Event Management Solutions

Delivering Value Across the Service Supply Chain

Decisiv’s Service Relationship Management (SRM) offers a real-time platform to fundamentally change the way service and repair events are tracked, managed and measured. Decisiv’s platform unifies the entire service supply chain to effectively manage communications, documentation, people, service locations and processes for any service event. It easily provides users access to critical data at the point of service to improve decision-making, enhance capital and resource efficiency as well as lower operating costs.

The platform enables real-time management, accountability and visibility for service events across the service supply chain for any commercial asset for a range of industries, from trucking and transportation, power generation and mining, to construction equipment and marine.

Decisiv Fleet Operations and Maintenance

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Our top-notch maintenance capabilities ensure that Abilene trucks are up and running on schedule. Our entire staff works hard to make sure that we satisfy customer needs and our quality maintenance program contributes greatly to making sure the fleet stays on the road. The ASIST service management platform developed by Decisiv has made it easier for us to manage every piece of equipment in our fleet, including other makes of tractors and all of our trailers.

- Joseph Egan, Sr., Director of Maintenance, Abilene Motor Express

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