Service Event Management Solutions

Delivering Value Across the Service Supply Chain

Decisiv’s Service Relationship Management (SRM) offers a real-time platform to fundamentally change the way service and repair events are tracked, managed and measured. Decisiv’s platform unifies the entire service supply chain to effectively manage communications, documentation, people, service locations and processes for any service event. It easily provides users access to critical data at the point of service to improve decision-making, enhance capital and resource efficiency as well as lower operating costs.

The platform enables real-time management, accountability and visibility for service events across the service supply chain for any commercial asset for a range of industries, from trucking and transportation, power generation and mining, to construction equipment and marine.

Decisiv Fleet Operations and Maintenance

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With MVASIST Fleet we're realizing efficiencies, which ultimately means cost savings. This new technology helps to improve productivity in workflow and business processes. The platform enables us to communicate effectively with dealers, and it gives us the ability to easily view, efficiently manage and audit our service activity at all terminals and for all power units. With MVASIST Fleet things do not slip through the cracks. It is a great management tool.

- David Normandin, President, Braun's Express

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