The Decisiv difference for dealer and service locations.
Let the Decisiv Platform make it simple to boost your profits when servicing complex assets.
The Decisiv Platform helps service locations improve the entire service process, from creating professional, consistent,and timely estimates of labor and parts costs to improving communications between manufacturers, customers, and technicians. Users at hundreds of locations report improvements of 10% to 25% in effective labor rates, increases of .5 and more labor hours as well as additional part sales per repair order, increases in technician productivity, and higher customer satisfaction.
Providing maintenance and repair services consistently and effectively in the medium- and heavy-duty truck market is a growing challenge. Vehicles are more complex. Skilled technicians are in short supply. And the service initiation and write‑up process is made more difficult by separate silos of information from manufacturers and suppliers. It all leads to frustrated customers, lost revenue, and lower profits.
The inability to quickly gather part numbers, service labor hours, and fleet information costs technicians hours per day in lost productivity. Worse, technicians may begin repairs without a complete picture of expected labor hours, best practices and procedures, service bulletins, and more. Using the Decisive Platform cures all of those ills.
The Decisiv Platform is available through private‑label agreements with the manufacturers shown here. Click on the logo and learn how you can put Decisiv to work at your service location.
If you are an independent service provider or dealer for a manufacturer not listed, let Decisiv show you how to work with your manufacturers so that together you can win back customers and improve top- and bottom-line results.