The Decisiv difference for fleet owners and managers.

With the Decisiv Platform you can stop worrying about service and maintenance being done right and done on time.

How many hours or even days are lost while you and your service location play phone tag and leave messages, or someone forgets to return a call? Ever need to make a repair decision but can’t find all the supporting materials? Are scribbled faxes, scraps of paper, and sticky notes cluttering your desk?

Imagine if all communication between you and the service center was neatly and quickly organized in one format and one place? With Decisiv’s Platform, it can be.

The Decisiv Platform lets you and your service locations share information and receive status alerts throughout each service event, all within a single web portal. You save hours per event, authorize all repairs up front, and your assets are back on the road faster. Elements of the service include:

  • Fleet profile. The Decisiv Platform starts with building a profile about you, your assets, and your preferred way of managing service. Your profile is available everywhere your vehicle travels, ensuring personalized service even if you’ve never used the service location before.
  • Consolidated view of service events. Get on the same page with the service location—literally. The Decisiv Platform dashboard gives you a unique web page for viewing all your service events.
  • Electronic folder. Organize everything in one place withal folder that contains vehicle details, estimates and agreed‑upon changes, pictures, documents, electronic conversations with the service location, inspection results, and more.
  • Request for service. Start the process by selecting a vehicle and describing the problem or request. Enter the vehicle location, find which service locations are closest, and “push” the request to them. They have immediate access to your profile, with all your preferred service and approval processes.
The Decisiv web portal was developed in close partnership with many of North America’s top truck and component manufacturers and service networks. The system is currently used by hundreds of fleets and service providers nationwide.

Learn what the Decisiv Platform can do for you: