The Decisiv difference for truck manufacturers.
Build a bridge to your customers for better relationships now and more orders in the future.
The Decisiv Platform revolutionizes the customer/service location relationship by giving manufacturers a service initiation and write-up process that can be deployed across their entire North American network. Decisiv forms a bridge to customers by capturing and maintaining fleet requirements and providing them electronically at the point of the service.
Transportation fleet owners want improved, consistent service from truck OEMs’ branded service networks. While critical to the ownership experience, service has seen only minor process improvement and technological advance in decades. Result? An inconsistent process leading to distrust, loss of revenue, haggling over transactions, and poor communications.
Service is the differentiator for the next decade in the truck market. When your service network uses the Decisiv Platform, truck owners view your service locations as highly informed, uniquely qualified facilities, guaranteeing service that meets the owners’ requirements every time.
Let Decisiv help you deliver and win back service business and thereby drive parts sales, network health, customer satisfaction and brand loyalty by providing customers with a consistent branded experience, customized to their needs, anywhere in North America.