Frost & Sullivan Honored Decisiv with its 2022 North America Company of the Year Award in the SRM Industry. This paper discusses how the Decisiv SRM platform and SRM Ecosystem address challenges and provide measurable value for users.

Intelligent SRM is Decisiv’s answer to the next generation of service management needs—more specifically the increased volume of complex data and elevated customer expectations apparent today in the Service Relationship Management industry.

The Decisiv SRM Ecosystem enables a direct, constant exchange of data, approvals, and communication between every participant in a service event.

The Decisiv Ecosystem enables a direct, constant exchange of data, approvals, and communication between every participant in a service event.

New entrants and legacy participants are changing market dynamics, creating new ways to leverage data, embrace advanced diagnostics and prognostics, and monetize assets.

With the onset of connected trucks, various new business models and revenue generation opportunities will be available for all partners in the Decisiv SRM Ecosystem.

The natural evolution of the Decisiv SRM Ecosystem will create a powerful marketplace, with room for exponential growth in the future.

The natural evolution of the Decisiv SRM Ecosystem will create a powerful marketplace, with room for exponential growth in the future.