Decisiv SRM Platform Usage Tops 20 Million Service Events
Ongoing growth in adoption of the Decisiv Service Relationship Management platform results from deployment by a growing number of service providers.
New Benchmark Reporting on Commercial Vehicle Service Costs
ATA’s Technology & Maintenance Council (TMC) is issuing to its fleet members the first in an ongoing series of benchmarking reports designed to track key performance indicators for commercial vehicle parts and labor based on the Council’s Vehicle Maintenance Reporting Standards (VMRS), as prepared in partnership with Council member Decisiv.
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Network OEM Benefit % Increased Parts Sales % Increased Brand Loyalty Fleet and Asset Benefit % Reduced Driver Turnover % Reduced Phone Calls Service Provider Benefit % Reduced Triage Time % Fix-it-right The First...Podcast: SRM for Europe
In this SRM Exchange podcast, Pete Russo and Uwe Muench discuss how the Decisiv SRM and its ecosystem could benefit the commercial vehicle asset industry in Europe by bridging communication and data gaps between companies, countries, and languages.
Mitchell 1 Repair Information Software Now Available on the Decisiv Marketplace
Improved ease of access to the Mitchell 1 TruckLabor Module adds to the benefits of the Decisiv SRM Case service event management application.