Intelligent Service Management
Intelligent Service Management is Decisiv’s answer to the next generation of service management needs, more specifically, the increased volume of complex data and elevated customer expectations apparent today. It enables all participants in the service supply chain (Fleets, Service Providers, and OEMs) to come together in the Decisiv SRM Ecosystem where they can streamline, simplify, and gain insights to drive service automation. It focuses not only on bringing together the variety of complex data sources, but also interpreting that data in a meaningful way to manage, maintain, and service commercial assets.