Decisiv SRM System
A robust collection of service event management solutions that streamlines service, delivers valuable analytics, and connects to a multitude of systems, both upstream and downstream.
Vision
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Features
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Benefits
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Decisiv’s Service Relationship Management Solutions
Decisiv’s SRM products are available through a configurable, single-sign-on WorkCenter, tailored to your needs.
Decisiv’s Reporting Solutions
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Insite
Management reporting and analytics tool that provides Decisiv-defined, standard reports and dashboards that summarize Key Performance Indicators (KPIs).
Automate report generation and distribution within your organization or across the service network at regularly scheduled intervals.Â
Features
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Benefits
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Explore
Analyze performance, identify trends and quickly answer specific questions around your service business on issues such as warranty, parts, and asset utilization. Query service and asset data and produce multiple types of data visualization formats. Create custom reports and dashboards using the Decisiv report builder or start with Decisiv report templates.
Features
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Benefits
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Compare the Reports
Insite
Explore