Service Event Management Solutions

Delivering Value Across the Service Supply Chain

Decisiv’s Service Relationship Management (SRM) offers a real-time platform to fundamentally change the way service and repair events are tracked, managed and measured. Decisiv’s platform unifies the entire service supply chain to effectively manage communications, documentation, people, service locations and processes for any service event. It easily provides users access to critical data at the point of service to improve decision-making, enhance capital and resource efficiency as well as lower operating costs.

The platform enables real-time management, accountability and visibility for service events across the service supply chain for any commercial asset for a range of industries, from trucking and transportation, power generation and mining, to construction equipment and marine.

Decisiv Fleet Operations and Maintenance

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In our business, we're under the gun to keep trucks moving. MVASIST provides us with an accurate, consistent and comprehensive means of unified communications with our outside service providers. With the platform, we can eliminate a lot of the time it takes to manage service events, which cuts downtime and improves vehicle availability.

- Ed Woodall, Director of Maintenance, Florida Rock & Tank Lines

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