During a service event you need information and input from several people and resources, from the truck manufacturer to component suppliers, and from shop and maintenance software providers to telematics devices and third-party content providers. Learn how to integrate everyone and everything with a cloud-based Service Relationship Management (SRM) platform.
Decisiv by the Numbers
|# of Fleets Using SRM to Manage Service Events||# of Service Events Managed Through SRM Software Per Year||# of Assets Managed with SRM||# of Inspections Done with SRM Per Year||Service Providers on SRM Platform|
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From the Driving Uptime Blog
Eliminate the Guesswork with Service Relationship Management — Centralized or Distributed Maintenance Management
When it comes to managing a fleet’s maintenance operation, there are two approaches to where authority and control should reside. In some cases, a centralized operation where all maintenance is controlled from one location — usually the corporate headquarters — makes the most sense. In others a decentralized maintenance operation is best, leaving control over maintenance in the hands of the local shop manager or GM.